Pixie's Pad

In my last post, mere minutes ago, I mentioned the spam associated with downloading PerfectDisk from their website. This morning I received one such spam mail in my inbox, from the South African distributors of PerfectDisk (http://www.foster-melliar.co.za/), asking me how my free trial performed and how many licenses I’d be needing. A pretty standard sales pitch email, but I got up feeling rather snarky and chipper and decided I’d respond to the poor guy;

Good morning Gavin,

PerfectDisk performed amicably. The download was smooth (South Africa’s internet deficiencies aside), the program ran like a dream. In fact, the only bad thing about it (and unfortunately, I consider this to be rather a large fault) is that I had to enter my email address to access the free trial and the disclaimer that comes with it; ‘you acknowledge that you may be contacted via email regarding this or other Raxco products.’.

The world needs less spam.

No licenses, thank you.

Delyth

I didn’t expect a reply, much less an amicable one, but a reply is what I got-

Good morning Delyth,

Thank you for the feedback regarding PerfectDisk.

Regarding the disclaimer, you will not receive any emails from me regarding the Raxco product set.

I get copied on the downloads of the software.

I will forward your email to Raxco and request them to remove your  email off the system.

Impressed by both the speed of the reply (especially considering I’m not a buying customer) and the amenable nature, I overcame my snark (after all, it’s not the sales guy’s fault, right? He’s just doing his job…);

Gavin,

Thank you kindly! Much appreciated.

Have a nice Wednesday!

Delyth

And received one last, friendly reply –

Hi Delyth,

It’s a pleasure.

I have emailed Raxco support and requested that they remove your email address.

Enjoy the rest of you day as well.

Thank you.

Gavin

Hurrah Thank you, Gavin of Foster-Melliar, for adding to the awesomeness that I have decided this Wednesday will contain.